More cards missing?!

I have the same issue. So sad because I was one of the very first who reported it and might be the one they will fix last. Nway if you feel they have to refund then you should do that.

Ok this is starting to get really sad... Not only did I lost my special card from alchemy, now even more cards are missing. I didn't get any cards back, the only thing changed is that I can now add cards from one hero's deck to the other! I just created the account here yesterday, but sadly I might have to delete O&C because it bothers me way to much that first of all the game does not work in so many ways and that I have to message gameloft and they just simply don't give a Sh** about us players(sorry for the language). I hope they bring out an update within the next 2-3 days otherwise I have to (unfortunatley) delete the game!

Don't delete the game dude...they are slow..but will eventually come up with a solution...Just be calm...!!!

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Well, it only continues to get worse. I finally got a response from Gameloft today saying that they restored my (additional) missing cards. I logged into the game to find that not only had they not restored the 400-500 cards I was missing from the last restore, nor restored the 20-30 cards I was missing from the original bug, they had actually REMOVED 20-30 additional cards, including some I earned in Tower just last night.

I've come to realize that Gameloft isn't "restoring" cards, they're just rolling back our libraries to older versions. That means any cards you bought or earned afterwards disappear. When they try to "restore" again, instead they only wipe out more cards.

I'm not sure if I'm going to continue playing this game. Given that this is the third time they've "restored" my deck only to remove cards, I don't think they will ever fix this issue.

This morning I get my first Eidolon of War. After that there was some problem and I couldn't connect to the game server for a while and now I saw that this card is gone Its really frustrating.

Hi Eladion and Welcome again! Yah this bug of losing cards cannot be helped anymore, the only way should be a compensation only. See they try to retrieve my cards and then when they do, they told me they have done it, when I check my account more cards have lost and much hurting is all the tower cards that is not in my deck and all the new cards I bought in packs which also are not in my decks yet are all gone. Imagine how many Towers I played. I am a fan of this game and I mean really a fan, that I spend almost half of my day for this game and then baammm all my hardwork gone. I understand they my just have rolled back my account to where I started writing them complaints about my lost cards thats why maybe all the new cards I looted was gone and I do think also EBs are not part of any cards given back because still my EBs are gone. Now I found myself so confused playing in MP or not and I start losing my Ratings.